Deby Torres

La pasión y la curiosidad son los amuletos que han acompañado mi carrera profesional. Entender el por qué detrás de los negocios y de los procesos me llevaron a estudiar más sobre la cultura y los detalles del mercado latinoamericano que tornan el camino menos trabajoso para cumplir los objetivos del marketing. Por otro lado, la ambición y la voluntad de estar a la altura del mercado contemporáneo me llevaron a trabajar en ambientes de tecnología. De esta forma, en mi trabajo aplico mis estudios y mi experiencia para el entendimiento profundo y el desarrollo de una estrategia eficiente.

Zubale ( 2022 ' 2023)

Sr. Operations Analyst

Brazil process management 
Instructions and documents for standarization and padronization for Brazil.
Mapping every new client for include them in the process.

Results
Best Stakeholders relation, the only country with standarization. 
Work time reduction 50%Brazil process management Instructions and documents for standarization and padronization for Brazil. Mapping every new client for include them in the process. Results Best Stakeholders relation, the only country with standarization. Work time reduction 50%

Skills: Content Strategy · KPI Reporting · Strategic Planning · Portuguese · Build Strong Relationships · Déploiement de projet · Timelines

Senior Analyst

Responsible of Communication in Salvador
Stakeholder relation management Sao Paulo and Northeast.
Build google site to GIG workers.
Education and Quality campaigns to Gig Workers.
Creation of Strategies with Data for better analyzis of the market. 

Results
- Quality rate from 40% to 90%
- Sao Paulo became the highest income in Brazil.
- NPS Sao Paulo from 40 NPS to >80Responsible of Communication in Salvador Stakeholder relation management Sao Paulo and Northeast. Build google site to GIG workers. Education and Quality campaigns to Gig Workers. Creation of Strategies with Data for better analyzis of the market. Results - Quality rate from 40% to 90% - Sao Paulo became the highest income in Brazil. - NPS Sao Paulo from 40 NPS to >80…see more

Skills: Content Strategy · KPI Reporting · Strategic Planning · Portuguese · Build Strong Relationships · Déploiement de projet · Timelines · Marketing Strategy · Communication · Project Management · Resolução de problemas · Habilidades analíticasSkills: Content Strategy · KPI Reporting · Strategic Planning · Portuguese · Build Strong Relationships · Déploiement de projet · Timelines · Marketing Strategy · Communication · Project Management · Resolução de problemas · Habilidades analíticas

Operations Analyst

User Research focus on Northeast of Brazil.
Marketing communication through the app and messages. 
Responsible of understanding the operation and stablishing new strategies for atract and mantain new leads. 
Marketing adds for the northeast region.
Sales prospection for the Northeast market.

Results
- Campaing and bonuses resulting NPS > 90
- Northeast the only region to open new stores.
- Supply and On time >90%User Research focus on Northeast of Brazil. Marketing communication through the app and messages. Responsible of understanding the operation and stablishing new strategies for atract and mantain new leads. Marketing adds for the northeast region. Sales prospection for the Northeast market. Results - Campaing and bonuses resulting NPS > 90 - Northeast the only region to open new stores. - Supply and On time >90%

Skills: Content Strategy · KPI Reporting · Strategic Planning · Portuguese · Déploiement de projet · Timelines · Responsiveness · Project Management · Creative Problem Solving

Graduación en Estudios Internacionales y Comercio Exterior (ECU)

Diplomatura en Patrimonio Cultural Comunitario (ARG)

Posgraduación en Historia del Continente Americano (BRA)

Cursos Complementares

Producción Cultural (Escola Desenvolvimento Artistico)

Data Analysis (Alura)

Comunicación y Liderazgo (Alura)

Estrategia de Marketing (Mentoria)

Comunicación Institucional (FGV)