Production Scheduler Specialist - Quito, Ecuador - IQVIA

IQVIA

Empresa verificada

Quito, Ecuador

hace 1 semana

Publicado por:

María José Romero

beBee Recruiter

Descripción

Job Overview
Under guidance monitors status of all productions and takes appropriate action to ensure that all products are delivered on-time.

Essential Functions

Learns to use professional concepts.
Applies company policies and procedures to resolve routine issues.
Works on problems of limited scope.
Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
Builds stable working relationships internally.
Normally receives detailed instructions on all work.
Monitors the production environment using IQVIA tools.
Builds master schedule for assigned products and reviews schedules produced by other schedulers.
Responds to job failures/issues and correct problems/issues when possible according to established procedures.
Monitors daily performance of all processing and reviews against schedule.
Takes corrective action as required, including prioritization of data processing workload, communication and coordination with other operational and user groups, and escalation of issue through problem management process.
Reports status of all products on a daily, weekly, and monthly basis.
Updates standard operating procedures (SOP) as required.
Supports an offshore production hub and may advise on the scheduling of day to day activities to ensure high quality, accurate and timely deliverables which meet requirements.
Supports the business/department in development and implementation of new systems and offerings

Qualifications:

High School Diploma or equivalent Req
Five (5) years work experience Req
Previous experience in production operations. Req
Thorough knowledge of scheduling software packages used by IQVIA and IQVIA production standards.
Ability to navigate the production and Windows/NT environments.
Thorough understanding of production environment requirements.
Indepth knowledge of all IQVIA products.
Proficiency in verbal and written communication.
Excellent analytical/problem solving skills.
Thorough understanding of product and platform interdependencies.
Ability to present alternatives for recovery when offschedule conditions arise.
Ability to deal with all levels within the organization and effectively present issues and alternatives and to work without daytoday supervision.