Descripción:

Responsibilities:

Pre-sales - assist in qualifying sales leads from a technical standpoint.

Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.

Conversant with networking applications and solutions.

Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customers technical issues.

Provide assistance to identified customers with post-sales training.

Required Skills:

5 - 8 years’ experience in technical/pre-sales support as a sales or systems engineer

5 - 7 years’ experience in LAN/WAN/Internet services administration

5 - 7 years of experience with Wireless technologies, deploying, supporting and doing site surveys.

Strong understanding of Wireless Authentication technologies

Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP

Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti-Virus

Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES

Experience with encryption and authentication technologies required

Strong presentation skills

Fluent in English

Education:

Bachelors Degree or equivalent experience. Graduate degree preferred.

Certifications: CCIE, CISSP

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