Heidi Sanchez

AJunior QA Automation Tester and Analyst designs and executes test plans and carries out exploratory testing, queries in a database like Mongodb or SQL and api test development as part of a broader risk-based approach. Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Education: ● Master of Science in Counseling and Human Development- UNESR (Venezuela) Technology courses: ● Bootcamp JavaScript Frontend React+Firebase  ●The complete Microsoft course with Python 

RunUser Acceptance Testing tests and regression tests. ● Review that the navigation flow, validations and experience meet the requirements. ● Generate documentation of test cases, test data, results and evidence. ● Write incidents and upload them to the project platform. ● Report, reopen or close incidents incorporating new evidence. ● Maketest progress presentations. ● Report the progress of the project to the teams involved daily. ● Survey and monitoring of incidents reported on digital channels. ● Validation in transition to production

Technology courses: ● Bootcamp JavaScript Frontend React+Firebase  ●The complete Microsoft course with Python